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SICTED Tourism Quality Certificate

SICTED commitment to Tourism Quality

In 2022 ShoreHouse Playa Honda Seafront Apartment was awarded the SICTED diploma by the Secretary of State for Tourism in recognition of our commitment to continuous quality improvement, after verifying compliance with the parameters established in the Integral System for Tourist Quality.

CERTIFICADO SICTED PLAYA HONDA SEAFRONT APARTMENT - COMITÉ DE DISTINCIÓN 15 DE DICIEMBRE DE 2022We proudly hold the distinction of Sistema Integral de Calidad Turística En Destino (SICTED) for our “Commitment to Quality Tourism”. We are happy to share a little bit more about this label.

Promoted by the Ministry of Tourism with the support of the Spanish Federation of Municipalities and Provinces (FEMP), SICTED works with more than 32 categories of companies and touristic services including hotels, restaurants, sports facilities and public transportation, with the objective of ensuring the quality of touristic destinations and to guarantee the positive experience and satisfaction of its visiting tourists.

The SICTED award certifies our compliance with the requirements of the SICTED methodology and the quality of the systems through procedures and working methods that ensure a consistent delivery of this quality with continuous improvement.

Media coverage of our SICTED award ceremony published in the TownHall of Cartagena.

http://www.calidadendestino.es

What is SICTED?

A quality control project implemented by the office of the Spanish Secretary of State for Tourism that aims to achieve a homogeneous quality level in all services provided to tourists at a destination in Spain. It brings together tourism-related establishments and services from a wide range of different categories in order to enhance the visitor’s experience of the destination.

Further information of the SICTED Program and the list of all of the establishments distinguished with this award in Spain can be found at: calidadendestino.es

Why SICTED?

SICTED provides the following advantages to member companies, establishments, tourism businesses and services:

  • Improved internal management with structured and controlled working processes.

  • Enhanced knowledge of the client.

  • Creation of a documentation system.

  • Implementation of best practices for quality tourism.

  • Orientation and verification for implementing continuous improvements.

  • Boosting the qualifications of the team with professional training plans.

  • Extending the contacts network and knowledge of the destination.

  • Technical assistance to support continuous improvement.

  • Presence in specific publicity campaigns for the destination.

  • Active participation in improvements to the tourist destination.

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